Blogs
We are excited to announce the introduction of the Reorder Facility and a revamped Plan Purchase Process aimed at driving increased revenue and enhancing user experience. Key Highlights: Reorder Facility: Sahaj Mitra (SMs) can now reorder materials once their items reach the reorder level. This process ensures availability of materials while maintaining optimal inventory levels. Payment...
We are pleased to announce the launch of our indigenously developed Ticketing System Version 2. This updated version brings significant improvements for better functionality and user experience. Key Features of Version 2: Access Control: Implementation of multi-level user roles, including Admin, Manager, and Agent. Advanced Filtering Options: Enhanced filters to easily track and manage...
This month saw significant advancements in the enhancement of security features, ensuring a safer and more reliable experience. Key updates include: Email Communication for Scheme Changes: SMs will now receive email notifications for any Scheme changes, improving transparency and awareness. OTP-Verified Consent for Scheme Changes: To enhance security, any changes to a Scheme will require...
SAHAJ System Restores Form 16 Download Feature for SAHAJ Mitra The SAHAJ system has recently undergone a significant update, restoring the functionality for SAHAJ Mitra (SMs) to download their Form 16 for a specific quarter of the chosen Assessment Year. This update is part of ongoing improvements to ensure smooth tax-related processes for users.
SAHAJ has arranged to upgrade the sales performance of the SMs through online training of Entrepreneur Course. The training will be imparted though the Sahaj LMS portal. Interested SM may respond to the respective portal communication at post login and enroll for the training after paying a nominal fees Rs. 1180/- for this upskilling program. SM also will be able to pay adjusting their SD...
This is to communicate with pleasure that henceforth CRM, Operation, Sales team will be able to log the issue / observations / complains of the SMs from their respective SAHAJ Portal login. Also will be able to address the issue/observations/complains of the SM. This is now available in Sahaj Admin – Issue Management - Create Ticket
There is a change has been implemented in the process of Scheme change of the SM. Henceforth in addition to the initiation of the change of scheme consent from the SM also will be taken. The roll out payment from the SM for the change of the Scheme to be collected basis the consent of the SM.
This month(Oct'24) Roll out for HDFC BC has been opened for West Bengal and Assam.
As a bid to reduce the possibility of non-refund cases due to no generation of Policy Document following IRDAI policy a feature has been implemented which will check the GIBL(Hospicash) transactions where policy confirmation details not received after certain period
It has been noticed that a number of SMs while recharging Skash through Net Banking, change the Bank at PG page which might be having different convenience fees than that of the one selected at SAHAJ Portal. The difference is a revenue leakage of SAHAJ. Fix has been implemented at SAHAJ Portal to stop this revenue leakage with auto adjustment of credited amount..
Changes for enabling the SM at Municipal/Corporation area to be rolled out for offering E-Stamping service has been implemented.
Entire process like onboarding of PSK or JSK, updating their e-district id, resetting their password of UP e-District has been brought under automation i.e. at SAHAJ Portal now the entire UP e-District process is being managed.
SAHAJ is certified for ISO – 9001:2015 (Quality Policy) + ISO 27001:2022 (ISMS Policy). Henceforth the certificate is visible at SAHAJ Portal too for the reference of the SALES and concerned team member those who are facing clients and Government officials.
This is a continuous process we have lunched since last few months. Last month also you must have identified some design and communication related changes which we hope have made the navigation and operational process at portal more simpler both to SM and Admin users.
Henceforth SM have to pay their fees basis their frequency on transaction i.e. no payment to be collected for their inactive period.
Another Payment Gateway has been added having only one method of payment i.e. UPI at SAHAJ APP inclusive of Bolobolo. It is cheaper comparing ot PayTM
Some more small small changes / enhancements has been implemented at App with the notion of more user friendly experience of the users.
Multiple banking products like Credit Card, Loans, and Bank Account Opening facilities using the platform of Bank Sathi are now live on the SAHAJ Portal. Visit the link below to explore these options. Please note that SMs who have not paid any RO fees to SAHAJ for offering such products to customers will need to pay the RO fees to avail themselves of the platform. Account Opening
With pleasure this is to intimate you all that both the registered and unregistered users of SAHAJ Portal now raise their concerns, queries and complains through SAHAJ Portal. This solution is completely developed by in-house team. This initiative will save a good amount of cost of the company. All the users are welcome for their feedback for the taking this ticketing system at the greater...
Following the standard process of security and maintaining confidentiality of credentials upgraded password policy has been implemented along with PIN change process. Henceforth password will expire after certain interval and will be prompted to the SM/PM/SPM. Once changed it will follow the encryption mechanism