Blogs

At UTIITSL, the refund process due to rejection of PAN applications has resumed. Pending refunds have also been credited to impacted SMs.

The journey that began last month has made significant progress towards its objective. Key features now live include: Physical verification of interested SMs by their mapped employees. Verification approval by the mapped PM/SPM. Final approval of the Physical Verification report by the respective Admin user, marking SMs as Physically Verified.   Additionally, SMs who complete Physical...

For both existing and new VLEs registered in UP State, if there is a change in their scheme, they will be required to select "Interested" in the Scheme Change Consent popup. If they do not do so, they will not be able to use any services they are entitled to.

A change has been implemented in VLE Upskilling for SMs registered at UP State. Going forward, they will not be able to skip the pop-up if registered on or after 1st February 2025, except for those who have enrolled for Panchayat Sahayak.

A new service has been made live at the end of the month, along with three products under it: Application for Dish TV Connection Application for D2H Connection Application for Watcho OTT subscription The recharge facility for these products is also in the pipeline. Wishing you all happy selling and success with the new products!

Henceforth, the lead status of Tiger Capital will be updated automatically, discontinuing the manual updation method. This transition will eliminate manual dependency, ensuring a more efficient and seamless process.

Multiple updates have been implemented in AEPS, including: The Cash Deposit feature will now be available on AEPS Plus (iServeU). Users of this feature can be restricted if any fraudulent activity is detected. System enhancements have been made to minimize waiting periods during Bank Transfers by addressing delays in processing at the portal end.

SAHAJ has initiated the process of physically verifying its customer, SM, using its own workforce through the implementation of a Physical Verification Process. SM will navigate to "Physical Verification" option under "My Business" section to express their interest in physical verification, which will be automatically reported to their respective DM via the Team App. The remaining...

Latest Updates Confirmation being collected from the SM to ensure that the contact details provided at registration are correct. Money Receipt introduced for PM/SPM Quota Purchase in Quota Purchase Transaction and roll-out payments. Feature developed for uploading monthly reconciled data for stakeholder access. Forgot Password now available for admin users to reset Admin User...

Dashboard Optimization: Faster app launch and improved performance. Strengthened mATM security features (Encryption) for safer transactions. Added Google Play In-App Update flow for a smoother app update experience. At AePS CW, BE & ME Critical issue fixes for better stability and reliability. Also added security with masked Aadhaar number on receipt.

Latest Updates SM will now be able to collect bills related to OTS through the App. Improved navigation design with the introduction of a Back Button within the UPPCL service. New rules for partial payment have been implemented.

This is new service. This service enables our SMs to generate lead for loans on Used Commercial vehicle, Used Tractor and Business Loan. This leads will be further converted by Tiger Capital. SMs will get the commission on conversion of the Lead basis the disbursed amount.

Another integration has been done with UPPCL for enable our SMs belongs to UP state to collect the payment of UPPCL in respect to One Time Settlement (OTS) beside the regular electricity bills collection. It will increase the collection volume through SAHAJ Channel. Please note there will be no change in the commercial i.e. commission being received by the SM.

As a part of continuous improvement Group Chat facility is now functional. Feedback from all levels of users will help us to improve the feature. Google rating facility also has been implemented.  Difference of rate in web and app for Instant recharge at Net Banking mode has been addressed. Added feature of Interstitial Ads in the App. Issues reported on recharge through Phone Pe and...

Issue reported in e-Stamp SM roll out has been addressed. At SM Upskilling adjustment from SD amount for UP SM has been discontinued. BI Reports which are reported as no population of data are now rectified.

As part of our ongoing efforts to improve the AEPS service journey on the portal, a significant update has been implemented to capture Latitude and Longitude, addressing specific requirements received from our partner. Key Highlights: Location Data Capture: The application now includes functionality to record Latitude and Longitude to enhance service tracking and compliance. ...

In line with our objective to reduce operational costs, the Portal Database has been successfully migrated to a new AWS server. This migration will result in significantly reduced billing compared to the previous server infrastructure. Key Updates: Cost Reduction: The migration to the new AWS server will lower our hosting expenses while maintaining performance and reliability. Process...

Facility has been developed to enable the sales team to collect different roll out fee in different states of India.

Convenience Charges Waived Off! We are excited to announce that, effective from 4 PM on November 27, 2024, the convenience charges for Quick Recharge have been waived off. This update will help reduce the recharge costs for SAHAJ Mitras (SMs), providing them with greater savings. We are confident that this decision will benefit SMs and make the recharge process even more cost-effective and...

BC Journey Process Transformation We are delighted to announce a significant transformation in the BC Journey Process. Previously, the FI team captured BC leads manually through the SAHAJ Portal from interested SMs. The conversion and tracking of these leads were also done manually, which was time-consuming and prone to errors. Key Changes: Process Automation: The lead management process...