Blogs

After a long interval, the revamp of e-learning products has begun, bringing new opportunities for skill development. NSDC Certification Four courses are now eligible for certification under the National Skill Development Corporation (NSDC). Discounted Product Access for SMs SMs can now avail e-learning products such as SIP CCA, Advanced Tally ERP-9, and Domestic Data Entry Operator at...

We have implemented several improvements on the SAHAJ Portal to enhance user experience and make our sales platform more competitive. The latest updates include: 1. Improved Service Accessibility A moving banner showcasing key services is now displayed at the top of all service pages, ensuring easy access. 2. Enhanced User Guidance Instructional steps have been introduced on the...

Daily Bio-Authentication (DBA) will now be chargeable, as SAHAJ incurs a cost from the partner for each bio-authentication. Charge: ₹1/- per DBA request (charged regardless of success or failure). Deduction Source: The amount will be deducted from the SKASH wallet. Minimum Balance Rule: A minimum SKASH balance + ₹1/- is now required for SMs transacting via AEPS Plus. These changes...

It has been reported by a few admin users that they are unable to log in to the SAHAJ Portal using their EMPID. Additionally, affected users are also unable to reset their password using the Forgot Password option. The issue is being investigated, and a resolution has been implemented.

It has been observed that UP SMs are unable to pay for Upskilling due to low or no balance in SKASH. Since Upskilling is mandatory for UP SMs, they are unable to navigate to the recharge option as well. To resolve this, a new facility has been introduced to allow them to recharge their SKASH wallet and proceed with the payment for the Upskilling course.

As per compliance, account opening links are now being sent to the customer's mobile number received from SAHAJ Sathi. Customers can use this link to proceed with their account opening process.

A total of 22 composite schemes have been introduced, covering the following services: SM_RO - 207 G2C_RO - 800 BC_RO - 843 AePS_RO - 521 IRCTC_RO - 589 HDFC_RO - 823 Sahaj Sathi RO - 819 mATM - 842 Entrepreneur Cert - 832

G2C SMs in Odisha who belong to the schemes ODG2CNEW5K & ODG2COLD5K have been exempted from the verification process. As a result, these SMs are now able to perform AePS transactions. The updated app version enabling this will be available soon.

Physical Verification Checks added for mATM & HDFC users. Dynamic App Logo: The app logo now updates based on user login. Improved Error Messaging: Enhanced error messages for BoloBolo network issues. Bug Fix: Resolved AePS Physical Verification issue.

The process has been streamlined for capturing the KO code before making payments for the BC scheme and for quota mapping by a PM/SPM. This update has been implemented in the existing Scheme Change Process for the PSU Bank Scheme. In the SAHAJ Portal, both SMs and PMs will now be required to provide the KO code and the respective bank name whenever a scheme related to a PSU bank is assigned....

At SAHAJ Sathi, the State RO amount can now be configured specific to a state of India instead of having a single amount for PAN India.

The following rules have been implemented in the SAHAJ Portal regarding the scheme change process, with the objective of eliminating any probability of issues that may prevent the SM from completing transactions: Scheme cannot be changed if there is any pending recharge transaction from the SM side. Scheme cannot be changed if the SM is not active. A 24-hour gap is required between two...

Key Updates: At UTIITSL PAN, preventive actions have been taken to avoid duplicate commission credit and cancellation refunds. The Bank List in BC Admin will now be dynamically updated after an entry is made in BC Master data, ensuring seamless integration of new partners into the BC business. An alert system has been introduced to prevent service halts for UPPCL due to low balance in...

ISERVEU has implemented new security updates in the AEPS integration to enhance protection and ensure the safety of all transactions. Cash Deposit feature also has been introduced. Key Updates: Enhanced Security: Strengthened security measures for safer AEPS transactions. Cash Deposit Feature: AEPS Cash Deposit Transactions are now available for all AEPS transacting SMs. Access Rule...

A new process for registration (including retention) has been introduced, along with changes in the MMC collection process. Key Updates: Enhanced registration and retention process for better user experience. Modification in the MMC collection process. Change in commission structure – SAHAJ will now retain a portion of the commission. Please take note of these updates for future...

The Forgot Password feature has been updated to allow SAHAJ Portal Admin Users to reset their passwords. The process remains the same, requiring the User ID and Registered Mobile Number for verification.  

Henceforth, PMs will also have access to the "All Services" section, similar to SMs. They will be able to transact at specific services. Commission Structure: If a PM performs a direct transaction, they will receive the same commission as an SM, based on the agreed commercial terms of the service. If an SM mapped under a PM conducts a transaction, then the PM will receive the commission...

Henceforth, the final version of the service-wise transaction reconciled file will be available for F&A and respective service-wise stakeholders on monthly basis. Access to this feature is restricted due to the sensitive nature of its contents.

SMs now have the power to track the status of leads they create! This new feature is seamlessly integrated into SAHAJ Sathi, alongside all the existing functionalities. With this enhancement, SMs can stay informed about their leads’ progress, ensuring better follow-ups and improved efficiency. Please insist SMs to start exploring the feature now in SAHAJ Sathi!

At UTIITSL, the refund process due to rejection of PAN applications has resumed. Pending refunds have also been credited to impacted SMs.