Blogs

This is new service. This service enables our SMs to generate lead for loans on Used Commercial vehicle, Used Tractor and Business Loan. This leads will be further converted by Tiger Capital. SMs will get the commission on conversion of the Lead basis the disbursed amount.

Another integration has been done with UPPCL for enable our SMs belongs to UP state to collect the payment of UPPCL in respect to One Time Settlement (OTS) beside the regular electricity bills collection. It will increase the collection volume through SAHAJ Channel. Please note there will be no change in the commercial i.e. commission being received by the SM.

As a part of continuous improvement Group Chat facility is now functional. Feedback from all levels of users will help us to improve the feature. Google rating facility also has been implemented.  Difference of rate in web and app for Instant recharge at Net Banking mode has been addressed. Added feature of Interstitial Ads in the App. Issues reported on recharge through Phone Pe and...

Issue reported in e-Stamp SM roll out has been addressed. At SM Upskilling adjustment from SD amount for UP SM has been discontinued. BI Reports which are reported as no population of data are now rectified.

As part of our ongoing efforts to improve the AEPS service journey on the portal, a significant update has been implemented to capture Latitude and Longitude, addressing specific requirements received from our partner. Key Highlights: Location Data Capture: The application now includes functionality to record Latitude and Longitude to enhance service tracking and compliance. ...

In line with our objective to reduce operational costs, the Portal Database has been successfully migrated to a new AWS server. This migration will result in significantly reduced billing compared to the previous server infrastructure. Key Updates: Cost Reduction: The migration to the new AWS server will lower our hosting expenses while maintaining performance and reliability. Process...

Facility has been developed to enable the sales team to collect different roll out fee in different states of India.

Convenience Charges Waived Off! We are excited to announce that, effective from 4 PM on November 27, 2024, the convenience charges for Quick Recharge have been waived off. This update will help reduce the recharge costs for SAHAJ Mitras (SMs), providing them with greater savings. We are confident that this decision will benefit SMs and make the recharge process even more cost-effective and...

BC Journey Process Transformation We are delighted to announce a significant transformation in the BC Journey Process. Previously, the FI team captured BC leads manually through the SAHAJ Portal from interested SMs. The conversion and tracking of these leads were also done manually, which was time-consuming and prone to errors. Key Changes: Process Automation: The lead management process...

SAHAJ System Update: Form 16 Download We are pleased to announce a significant update to the SAHAJ system, restoring a key functionality that allows SAHAJ Mitra (SMs) to download their Form 16 for a specific quarter of the chosen Assessment Year. This enhancement is part of our ongoing commitment to improving tax-related processes and ensuring a smooth experience for our users. Key...

Enhanced Bill Collection Process In response to observations from counter-level Sahaj Mitra (SMs), we are excited to announce a new improvement in the bill collection process. Henceforth, SMs will be able to collect bills without navigating back to the main menu repeatedly. Key Benefits: Streamlined Process: A direct link to the Bill Fetch window has been added at the receipt page,...

We are excited to announce the introduction of the Reorder Facility and a revamped Plan Purchase Process aimed at driving increased revenue and enhancing user experience. Key Highlights: Reorder Facility: Sahaj Mitra (SMs) can now reorder materials once their items reach the reorder level. This process ensures availability of materials while maintaining optimal inventory levels. Payment...

We are pleased to announce the launch of our indigenously developed Ticketing System Version 2. This updated version brings significant improvements for better functionality and user experience. Key Features of Version 2: Access Control: Implementation of multi-level user roles, including Admin, Manager, and Agent. Advanced Filtering Options: Enhanced filters to easily track and manage...

This month saw significant advancements in the enhancement of security features, ensuring a safer and more reliable experience. Key updates include: Email Communication for Scheme Changes: SMs will now receive email notifications for any Scheme changes, improving transparency and awareness. OTP-Verified Consent for Scheme Changes: To enhance security, any changes to a Scheme will require...

SAHAJ System Restores Form 16 Download Feature for SAHAJ Mitra The SAHAJ system has recently undergone a significant update, restoring the functionality for SAHAJ Mitra (SMs) to download their Form 16 for a specific quarter of the chosen Assessment Year. This update is part of ongoing improvements to ensure smooth tax-related processes for users.

SAHAJ has arranged to upgrade the sales performance of the SMs through online training of Entrepreneur Course. The training will be imparted though the Sahaj LMS portal. Interested SM may respond to the respective portal communication at post login and enroll for the training after paying a nominal fees Rs. 1180/- for this upskilling program. SM also will be able to pay adjusting their SD...

This is to communicate with pleasure that henceforth CRM, Operation, Sales team will be able to log the issue / observations / complains of the SMs from their respective SAHAJ Portal login. Also will be able to address the issue/observations/complains of the SM. This is now available in Sahaj Admin – Issue Management - Create Ticket

There is a change has been implemented in the process of Scheme change of the SM. Henceforth in addition to the initiation of the change of scheme consent from the SM also will be taken. The roll out payment from the SM for the change of the Scheme to be collected basis the consent of the SM.

This month(Oct'24) Roll out for HDFC BC has been opened for West Bengal and Assam.

As a bid to reduce the possibility of non-refund cases due to no generation of Policy Document following IRDAI policy a feature has been implemented which will check the GIBL(Hospicash) transactions where policy confirmation details not received after certain period