Sahaj https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223 2026-04-15T00:04:28Z 2026-04-15T00:04:28Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=169687163 2025-09-19T16:42:26Z 2025-09-19T16:35:00Z

<!--<title>Portal Update</title>--> <div class="container"><!--<div class="logo">PU</div>--> <div><!--<h1>Portal Update</h1>--> <div class="meta">Latest changes and new services — internal bulletin</div> </div> <div class="section-title"> <div class="pill">Support</div> </div> <p>Missed call number updated in the Support section to improve reachability for Service Managers (SMs) and citizens.</p> <div class="section-title"> <div class="pill">New Service</div> </div> <p>Loan for Farmers — launched in partnership with <strong>TVS</strong>. Lead generation will focus on <strong>Used Tractors</strong> and <strong>Farm Equipment</strong>.</p> <div class="section-title"> <div class="pill">PAN Service</div> </div> <p>Instant PAN has been renamed to <strong>PAN 2</strong>. A <strong>training video</strong> on the PAN application process has been placed permanently in the section to aid SM operations.</p> <div class="section-title"> <div class="pill">Security</div> </div> <p>AEPS Premium security has been strengthened by implementing multiple detection and prevention checks to reduce fraudulent activity.</p> <div class="section-title"> <div class="pill">Training</div> </div> <p>Phase 1 of an in-house training feature for SMs has been launched to make the sales process more efficient and smarter. Further phases will follow as part of the roadmap.</p> <div>Prepared by: Product / Portal Team</div> <div>For any questions or feedback, contact the Support team.</div> </div>

Tilak Chattopadhyay 2025-09-19T16:35:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=163899341 2025-07-15T05:32:45Z 2025-07-15T05:30:00Z

<!--<title>New Loan Lead Generation Service</title>--> <div class="container"><!--<h1>New Loan Lead Generation Service</h1>--><!--<div class="date">Posted on July 15, 2025</div>--> <p>A new loan lead generation service has been launched under the name <strong>Express Loan</strong>. This service aims to streamline and accelerate loan sourcing and processing for various categories.</p> <p>The following products will be available under the Express Loan banner:</p> <ul> <li>Express Housing Loan</li> <li>Express Loan against Property</li> <li>Express Micro Loan against Property</li> <li>Express Lead Status Update</li> </ul> <p>This initiative is designed to improve customer acquisition speed and provide real-time status tracking for leads.</p> </div>

Tilak Chattopadhyay 2025-07-15T05:30:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=159344799 2025-05-03T19:22:10Z 2025-05-03T19:19:00Z

<!--<title>Business Safeguard Notice</title>--> <div class="container"> <h5>A Big Step to Safeguard Your Business from Fraudulent Activity</h5> <p>In an effort to protect our ecosystem and ensure secure transactions, restrictions are being introduced for SMs/PMs wishing to transact in <strong>AePS, mATM, DMT,</strong> and <strong>CMS</strong>, if they fall under any of the following negative lists:</p> <ul> <li><strong>Negative Area</strong></li> <li><strong>Negative Mobile Number</strong></li> <li><strong>Negative PAN</strong></li> <li><strong>Negative PIN Code</strong></li> </ul> <p>Any user matching any of the above criteria will be restricted from performing transactions on these services.</p> <div class="footer">Stay compliant. Stay secure.<br /> <!--[Your Name / Compliance Team]--></div> </div>

Tilak Chattopadhyay 2025-05-03T19:19:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=159344597 2025-05-03T18:13:43Z 2025-05-03T18:11:00Z

<!--<title>April '25: App Update</title>--> <div class="container"><!-- <h2>April '25: App Update</h2>--> <ul> <li><strong>Audio &amp; Video Calling:</strong> The most significant enhancement this month is the implementation of audio and video calling, in addition to both individual and group chat functionalities.</li> <li><strong>AEPS DBA Charges:</strong> AEPS DBA (Daily Bio-authentication) charge deductions are now also reflected in the app, directly from the AEPS wallet.</li> <li><strong>Quiz Games Feature:</strong> A new interactive feature – Quiz Games – has been added to enhance user engagement.</li> <li><strong>Bug Fixes:</strong> All reported issues related to the app have been addressed and resolved.</li> </ul> <!--<div class="footer"> Regards,<br> [Your Name / App Development Team] </div>--></div>

Tilak Chattopadhyay 2025-05-03T18:11:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=159344560 2025-05-03T17:57:30Z 2025-05-03T17:48:00Z

<!--<title>Miscellaneous Improvements at SAHAJ Portal</title>--> <div class="container"><!--<h2>Miscellaneous Improvements at SAHAJ Portal</h2>--> <ul> <li><strong>Website UI Enhancements:</strong> Changes made to the header and footer of the SAHAJ website. Updates include the addition of the Bolo App download link, WhatsApp link, a new welcome message, and an updated tagline for the Bolo App.</li> <li><strong>Top Performer Visibility:</strong> To encourage healthy competition among SMs, top performers are now showcased on the portal. This feature is currently active for services such as UPPCL, BBPS, and LIC.</li> <li><strong>Recharge System Enhancements:</strong> Continuous upgrades are underway to ensure zero issues in the recharge systems. Notably, UPI via PayTM has been enabled following consent from the partner.</li> <li><strong>Operational Issues:</strong> Issues have been reported regarding the MATM procurement process and Coreyo banner approval process are resolved.</li> <li><strong>CBI Scheme Enhancements:</strong> The acceptance of Terms and Conditions has been introduced while assigning the CBI scheme to SM. Additionally, improvements in the KO code mapping process have been implemented.</li> <li><strong>Branding Certificate Update:</strong> The validity of branding certificates will now be calculated from the date of renewal of the agreement, rather than the original registration date.</li> </ul> <!--<div class="footer"> Regards,<br> [Your Name / SAHAJ Team] </div>--></div>

Tilak Chattopadhyay 2025-05-03T17:48:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=159343365 2025-05-03T16:00:55Z 2025-05-03T15:49:00Z

<!--<title>Protean PAN Update</title>--> <div class="container"><!--<h2>Protean PAN Integration Update for G2C Team</h2> <p>Dear Team,</p>--> <p>Please note the following update regarding the Protean PAN integration:</p> <p>Protean has discontinued the provision of <strong>SAHAJ Wallet balance</strong> data. To ensure continuity, an integration has been implemented that enables the G2C team to <strong>instantly retrieve SAHAJ Wallet balance</strong> details along with the <strong>transaction report</strong> directly from the Protean database.</p> <p>The report is available for a selectable range of up to <strong>7 days</strong>.</p> <!--<p> Kindly ensure that relevant workflows are updated accordingly. </p> <div class="footer"> Best regards,<br> [Your Name / Team] </div>--></div>

Tilak Chattopadhyay 2025-05-03T15:49:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=158722797 2025-04-22T13:00:18Z 2025-04-22T12:58:00Z

<!--<title>Courier Service News</title>--> <div class="container"><!--<h2>Courier Service News</h2>--> <p>Good news for Sahaj Mitra (SM) interested in doing business through our Courier service. Effective immediately, SMs are no longer required to pay rollout fees, provided they are mapped to either of the following schemes:</p> <ul> <li><strong>CORQ800</strong></li> <li><strong>CORQ1K</strong></li> </ul> <p>This change aims to encourage more participation in the Courier business by reducing initial cost barriers.</p> </div>

Tilak Chattopadhyay 2025-04-22T12:58:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=158716557 2025-04-22T11:44:12Z 2025-04-22T11:41:00Z

<!--<title>Scheme Change Process Upgradation</title>--> <div class="container"><!--<h2>Scheme Change Process Upgradation</h2>--> <p>We are pleased to announce an upgrade in the Scheme Change process. In addition to the existing feature allowing individual SMs to change their scheme, a new functionality has been implemented that enables the modification of schemes for a group of SMs simultaneously.</p> <p>With this enhancement, the Operations team can now execute bulk scheme changes quickly and efficiently, significantly reducing the time required to implement such decisions.</p> <p>This improvement is aimed at streamlining operational workflows and ensuring faster execution of strategic changes.</p> </div>

Tilak Chattopadhyay 2025-04-22T11:41:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=158714528 2025-04-22T11:27:45Z 2025-04-22T11:18:00Z

<!--<p>Mobile Recharge Process Upgrade</p>--> <div class="container"><!--<h2>Mobile Recharge Process Upgrade</h2>--> <p>We’ve upgraded the mobile recharge process to enhance user experience and improve efficiency. The new system eliminates page refreshes and reduces the number of steps required to complete a recharge. Key improvements include:</p> <ul> <li><strong>Faster and smoother experience</strong> with everything accessible on a single screen</li> <li><strong>Integrated PIN capture</strong> for SKASH within the same interface</li> <li><strong>Seamless backend deduction</strong> of recharge amount without user redirection</li> <li><strong>Instant receipt generation</strong> displayed on the same page</li> </ul> <p>These changes make the process more competitive and user-friendly, ensuring a quicker and more streamlined recharge journey.</p> </div>

Tilak Chattopadhyay 2025-04-22T11:18:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=157692743 2025-04-08T17:38:07Z 2025-04-01T17:49:00Z

<!--<title>AEPS Commission Update</title>--> <div class="container"><!--<h2>AEPS Update: Revision in Commission</h2>--> <p>The AEPS Plus commission for SM/PM/SPM has been revised.</p> <p>Additionally, an option has been enabled for SMs to select any of the add-on plans in AEPS.</p> <p>By selecting an AEPS Special Plan, they will be entitled to an increased commission as per the plan chosen.</p> <p>With the notion to increase the income of PM/SPM SAHAJ has launched incentive plan for PM/SPM basis the performance of it's mapped SM at AEPS and MATM services. The performance will be measured in terms of GMV(Gross Merchandise Value).</p> </div>

Tilak Chattopadhyay 2025-04-01T17:49:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=157692579 2025-04-01T17:23:52Z 2025-04-01T17:21:00Z

<!--<title>Service Announcement</title>--> <div class="announcement"><!--<h1>Important Announcement</h1>--> <p>DMT Service has been enabled at SAHAJ Portal. All APES users will now be able to offer this service to their customers.</p> </div>

Tilak Chattopadhyay 2025-04-01T17:21:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=157456687 2025-04-08T00:46:58Z 2025-03-27T19:43:00Z

<!--<title>E-Learning Product Revamp</title>--> <div class="container"><!--<h1>E-Learning Products Revamp</h1>--> <p>After a long interval, the revamp of <strong>e-learning products</strong> has begun, bringing new opportunities for skill development.</p> <h6>Oppurtunities has been enhanced for the students of rural India</h6> <p>SRL has lunched the courses of Kelvin for enabling the final year students(Class X,XII) for taking their prepartion in higher level to ensure their success. .</p> <!--<h6>NSDC Certification</h6> <p>Four courses are now eligible for certification under the <strong>National Skill Development Corporation (NSDC)</strong>.</p>--><!--<h6>Discounted Product Access for SMs</h6> <p>SMs can now avail e-learning products such as <strong>SIP CCA, Advanced Tally ERP-9, and Domestic Data Entry Operator</strong> at discounted rates based on their purchased plan.</p> <h6>Available Purchase Plans</h6> <br /> 1. EL Package @ ₹5K <ul> <li>First purchase of <strong>SIP CCA</strong> is <strong>free</strong>.</li> <li>From the next purchase onwards, payment is required as per the regular process.</li> </ul> <br /> 2. EL Package @ ₹10K <ul> <li>First purchase of <strong>SIP CCA &amp; Advanced Tally ERP-9</strong> is <strong>free</strong>.</li> <li>From the next purchase onwards, payment is required as per the regular process.</li> </ul> <br /> 3. EL Package @ ₹25K <ul> <li>First purchase of <strong>SIP CCA, Domestic Data Entry Operator &amp; Advanced Tally ERP-9</strong> is <strong>free</strong>.</li> <li>From the next purchase onwards, payment is required as per the regular process.</li> </ul> <p class="footer">These updates aim to make e-learning more accessible and beneficial for skill development. Stay tuned for further improvements!</p>--></div>

Tilak Chattopadhyay 2025-03-27T19:43:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=157456362 2025-03-27T19:09:15Z 2025-03-27T18:47:00Z

<!--<title>Portal Update: SAHAJ Portal Improvements</title>--> <div class="container"><!--<h1>Portal Update: Enhancing SAHAJ Portal Features</h1>--> <p>We have implemented several improvements on the <strong>SAHAJ Portal</strong> to enhance user experience and make our sales platform more competitive. The latest updates include:</p> <h6>1. Improved Service Accessibility</h6> <ul> <li>A <strong>moving banner</strong> showcasing key services is now displayed at the top of all service pages, ensuring easy access.</li> </ul> <h6>2. Enhanced User Guidance</h6> <ul> <li><strong>Instructional steps</strong> have been introduced on the right side of relevant sections to assist users in navigating the platform more efficiently.</li> </ul> <h6>3. Wallet Balance Display Optimization</h6> <ul> <li>Both <strong>wallet balances</strong> are now displayed simultaneously, eliminating the need for toggling between them.</li> </ul> <h6>4. Improved performance</h6> <ul> <li><strong>Performance</strong> of the portal has been optimised/improved minimising idle contents of the website</li> </ul> <p class="footer">These updates aim to make the SAHAJ Portal smarter, more intuitive, and user-friendly. Stay tuned for more enhancements!</p> </div>

Tilak Chattopadhyay 2025-03-27T18:47:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=156820198 2025-04-08T01:31:29Z 2025-03-17T12:31:00Z

<!--<title>AEPS Plus Update - Daily Bio-Authentication Charges</title>--> <div class="container"><!--<h2>AEPS Plus Update: Daily Bio-Authentication Charges</h2>--> <p><strong>Daily Bio-Authentication (DBA)</strong> will now be chargeable, as SAHAJ incurs a cost from the partner for each bio-authentication.</p> <ul> <li><strong>Charge:</strong> ₹1/- per DBA request (charged regardless of success or failure).</li> <li><strong>Deduction Source:</strong> The amount will be deducted from the <strong>AEPS</strong> wallet.</li> <!--<li><strong>Minimum Balance Rule:</strong> A minimum <strong>SKASH balance + ₹1/-</strong> is now required for SMs transacting via AEPS Plus.</li>--> </ul> <p>These changes ensure compliance with partner charges and maintain seamless transactions for AEPS Plus users.</p> </div>

Tilak Chattopadhyay 2025-03-17T12:31:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=156817859 2025-03-17T12:07:21Z 2025-03-17T12:04:00Z

<!--<title>Admin Login Issue - SAHAJ Portal</title>--> <div class="container"><!--<h2>Admin Login Issue - SAHAJ Portal</h2>--> <p>It has been reported by a few <strong>admin users</strong> that they are unable to log in to the <strong>SAHAJ Portal</strong> using their <strong>EMPID</strong>.</p> <p>Additionally, affected users are also unable to reset their password using the <strong>Forgot Password</strong> option.</p> <p>The issue is being investigated, and a resolution has been implemented.</p> </div>

Tilak Chattopadhyay 2025-03-17T12:04:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=156556017 2025-03-11T09:52:25Z 2025-03-11T09:46:00Z

<!--<title>VLE Course - SKASH Recharge Option</title>--> <div class="container"><!--<h2>VLE Course - SKASH Recharge Option Update</h2>--> <p>It has been observed that <strong>UP SMs</strong> are unable to pay for <strong>Upskilling</strong> due to low or no balance in <strong>SKASH</strong>.</p> <p>Since Upskilling is mandatory for UP SMs, they are unable to navigate to the recharge option as well.</p> <p>To resolve this, a new facility has been introduced to allow them to recharge their <strong>SKASH wallet</strong> and proceed with the payment for the Upskilling course.</p> </div>

Tilak Chattopadhyay 2025-03-11T09:46:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=156555242 2025-03-11T09:43:32Z 2025-03-11T09:41:00Z

<!--<title>SAHAJ Sathi Update</title>--> <div class="container"><!--<h2>SAHAJ Sathi Update</h2>--> <p>As per compliance, <strong>account opening links</strong> are now being sent to the customer's mobile number received from <strong>SAHAJ Sathi</strong>. Customers can use this link to proceed with their account opening process.</p> </div>

Tilak Chattopadhyay 2025-03-11T09:41:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=156554936 2025-03-12T11:46:51Z 2025-03-11T09:35:00Z

<!--<title>Introduction of New Composite Scheme</title>--> <div class="container"><!--<h2>Introduction of New Composite Scheme</h2>--> <p>A total of <strong>22 composite schemes</strong> have been introduced, covering the following services:</p> <ul> <li><strong>SM_RO</strong> - 207</li> <li><strong>G2C_RO</strong> - 800</li> <li><strong>BC_RO</strong> - 843</li> <li><strong>AePS_RO</strong> - 521</li> <li><strong>IRCTC_RO</strong> - 589</li> <li><strong>HDFC_RO</strong> - 823</li> <li><strong>Sahaj Sathi RO</strong> - 819</li> <li><strong>mATM</strong> - 842</li> <li><strong>Entrepreneur Cert</strong> - 832</li> </ul> </div>

Tilak Chattopadhyay 2025-03-11T09:35:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=156553445 2025-03-11T09:22:11Z 2025-03-11T09:20:00Z

<!--<title>Physical Verification Update</title>--> <div class="container"><!--<h2>Physical Verification Update</h2>--> <p><strong>G2C SMs</strong> in Odisha who belong to the schemes <strong>ODG2CNEW5K</strong> &amp; <strong>ODG2COLD5K</strong> have been exempted from the verification process.</p> <p>As a result, these SMs are now able to perform <strong>AePS transactions</strong>. The updated app version enabling this will be available soon.</p> </div>

Tilak Chattopadhyay 2025-03-11T09:20:00Z Tilak Chattopadhyay https://retail.sahaj.co.in/c/blogs/find_entry?p_l_id=145008223&entryId=156552797 2025-03-11T09:15:25Z 2025-03-11T09:12:00Z

<!--<title>App Update - New Features & Fixes</title>--> <div class="container"><!--<h2>App Update - New Features & Fixes</h2>--> <ul> <li><strong>Physical Verification Checks</strong> added for mATM &amp; HDFC users.</li> <li><strong>Dynamic App Logo:</strong> The app logo now updates based on user login.</li> <li><strong>Improved Error Messaging:</strong> Enhanced error messages for BoloBolo network issues.</li> <li><strong>Bug Fix:</strong> Resolved AePS Physical Verification issue.</li> </ul> </div>

Tilak Chattopadhyay 2025-03-11T09:12:00Z